DHB Training and Consulting

DHBTC DATA PROTECTION POLICY

DHBTC must gather specific types of data about the leaners, tutors, trainees, contractors, employees we work with in order to function. This contains details about current, former, or potential leaners, leaners, suppliers, clients, and other people we communicate with.

Additionally, DHBTC might on occasion be obligated by law to gather and utilize particular types of data in order to meet the demands of government entities. The Sudanese Data Protection Regulation offers a number of protections for the processing of people's personal data. It imposes a variety of duties on DHBTC to guarantee efficient and legal data management. The principles of data protection outlined in the Data Protection Law are fully
endorsed and upheld by DHBTC. Our Privacy Notice provides details on how DHBTC manages personal data. Any information that DHBTC has on file about you may be requested in writing. You must file a subject access request in order to do this. DHBTC will
adhere to the Sudanese Data Protection Regulation Act by;

• Make sure that information is collected and used fairly;
• Use and disclose information only in ways suitable with the purposes.

Comply with its legal responsibility to disclose the purposes for which it uses information; 
Gather and analyze pertinent data as needed to meet operational needs or abide by legal obligations; 
Ensure the data used is authentic, accurate, complete and up-to-date; 
Make sure information is only kept for as long as is necessary; 
Ensure that a person's rights under the Act are fully exercised;
Implement the necessary organizational and technical security measures to protect personal information and Keep it safe and secures - Appropriate security measures must be taken against unauthorized access to, or alteration, disclosure or destruction of, the data and
against their accidental loss or destruction.

Ensure that no personal data is transmitted outside the Sudan without adequate protection.
Under the Sudanese Data Protection Regulation Act, leaners, tutors, trainees, contractors, employees can make a formal request to receive copies of any information held by DHBTC.
To do this you are required to submit a subject access request, please get in touch with our learner adviser by sending an email to info@dhb-Sudan.com , giving us a call at +249120006760, or sending a letter to if you have any questions or concerns about Sudanese data protection at DHBTC. This policy should be reviewed on an annually basis.

This policy enforced on April 26, 2023.

Learner Adviser
DHBTC
Office #22
Second Floor
Sudan Shipping Line Building
Ziber Pasha St
Khartoum
Sudan

DHBTC meal policy

What is DHBTC provided as meal and refreshments during training depend on the numbers of
training hours per training day as following:

2 Hour Classes Biscuits with Tea, Coffee, and/or soft drinks are provided forthe break.
4 Hour Classes Tea, Coffee, and/or softdrinks are provided. A snack is provided during the break.
6 Hour Classes Biscuits with Tea, Coffee, and/or soft drinks are provided for the Tea Break.

A meal is provided for the lunch/Dinner break.

Snacks includes Cake and/or sweet pastries and/ or sweet croissant, Mini Pizza and /or
croissant salty
Types of tea will be provided: Tea With cardamom, Tea without cardamom, Green Tea, and
Hibiscus tea.
Drinking water, NESCAFÉ, Powdered milk also will be provided to learners during training
day.
Special occasions such as Ramdan Sudanese traditional drinks and Sudanese foods will be
provided to all learners.

DHBTC Cancellations, refund and deferment Policy

If the client does not give a written notice of absence in advance before the course start, the full fee will be charged (zero refund). In case of written notice by client, DHBTC will not accept excuses of occasions regarding working, military and wedding.

If the condolence and/or medical doctor's report regarding the candidate's inability to take the course and exam(s) due to illness a report must be provided to the DHBTC and accreditation institution will review client request.

Qualification‟s, in part (even one lecture) or whole, cannot be transferred to another party.

No refunds will be offered to You for part or fully completed courses. If the client decides to drop (withdrawal) before the course start course, DHBTC will give a client a fullrefund of their deposit and/or course fees.

If the course start, in part (even one lecture) or whole, and client want to withdrawal the client will be fully charged fees even if the client not complete course.

All exam fees expire after 3 months from registration date if not used.

If a committed course is postponed (deferred) all the client will fully refunded fees. If the client Want to transfer to another training period, DHBCT will transfer them without any additional fees.

Please refer to the NEBOSH policy and procedure on refunds, which can be acquired through this link, for information regarding the refund of examination bookings.

https://www.nebosh.org.uk/documents/refund-policy-and-procedure/